Terms & Conditions
Welcome to SmartZone (smartzonelk.lk). These Terms & Conditions govern your use of our website and the purchase of products. By accessing this website or placing an order, you agree to comply with and be bound by these terms.
1. General Terms
- By using this website, you represent that you are at least the age of majority in your province or country of residence.
- You agree not to use our products or website for any illegal or unauthorized purpose.
2. Products, Pricing & Availability
- All prices listed on our website are in Sri Lankan Rupees (LKR) and are subject to change without notice.
- We reserve the right to modify or discontinue any product (or part thereof) without notice.
- We make every effort to display product colors and specifications accurately, but actual item colors may vary depending on your monitor settings.
3. Ordering & Payment
- By placing an order, you agree to provide current, complete, and accurate purchase and account information.
- We reserve the right to refuse or cancel any order for reasons including but not limited to: product stock limitations, errors in pricing/description, or suspicion of unauthorized/fraudulent transactions.
- Secure online card payments are accepted and processed via the PayHere payment gateway. Cash on Delivery (COD) and direct bank transfers are also supported.
4. Warranty & Professional Installation Warning
π οΈ Device Unlocking & Product Warning: Please ensure that your device is compatible before purchasing router unlock services or parts. SmartZone is not liable for any damage caused to your device during self-installation or unlocking operations.
5. Shipping & Delivery
- We provide island-wide delivery in Sri Lanka through trusted third-party courier services.
- Estimated delivery times are between 1 to 4 business days. However, delays caused by courier services, weather, or public holidays are beyond our direct control.
- Delivery charges are computed during checkout based on the delivery address.
6. Governing Law
These Terms & Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Sri Lanka.